Full Funnel B.V. (“FF”)

Chamber of Commerce number 82495750 has a principal place of business at Rhôneweg 20, 1043AH Amsterdam. When you use our services, you’re trusting us with your personal data. We understand this is a big responsibility, so we work hard to protect your personal data and put you in control. This Privacy Policy will help you understand what information we collect, why we collect it, and how you can manage your information.

If you are a resident of the European Union (“EU”), the European Economic Area (“EEA”), or Switzerland, processing of your personal data will always be in line with the General Data Protection Regulation (GDPR).

FF is the Controller of leadhq.io, as defined in the GDPR. All personal data collected by FF is stored exclusively in secure hosting facilities in the EU. FF has data processing agreements in place with our hosting facilities, ensuring compliance with GDPR. Please see our Terms and Conditions for details. All hosting is performed in accordance with the highest security regulations in the market.

In the case of a personal data breach, we shall notify the affected parties not later than 72 hours after having become aware of it, where feasible and without undue delay, unless the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons. If the notification to the affected parties is not made within 72 hours, it shall be accompanied by the reasons for the delay when the notification is made.

FF has adopted reasonable physical, technical and organizational safeguards which substantially mirror the EU safeguards against accidental, unauthorized or unlawful destruction, loss, alteration, disclosure, access, use or processing of your data in FF’s possession. FF will promptly notify you in the event of any known unauthorized access to, or use of, your data.

What Information do we collect, and how do we use that Information?

Browser and Device Information.

When you visit or signup for the LeadHQ.io website newsletter, we collect some information about you: email address, name, etc. based on a legitimate interest to this information, since it is needed to make our website function properly. We collect your browser’s language and country settings so we can display our website in your preferred language and your country’s currency. We collect information about your device in order to adapt our website to be displayed best on your type of device – smartphone, tablet, laptop or desktop.

Behavioral Tracking

FF makes use of third-party behavioral tracking systems such as Google Analytics, Google Adwords, Happierleads, and HubSpot. These systems allow us to observe how people use our websites and enable us to improve how they operate. We also use these systems to perform A/B testing of new features and site improvements. This processing is a legitimate interest to determine the effectiveness of our services.

Personal Information Collected When Purchasing Services

When you browse our website or make a service purchase or attempt to make a purchase on our website, we collect the following personal information for invoicing using our accounting software and for our tax administration:

  • IP Address
  • First name
  • Last name
  • Email
  • Company
  • Phone
  • Vat number (only companies inside the EU)
  • Company address
  • Address
  • Zip code
  • City
  • Country

Communications from us after Service Purchase

FF will occasionally send you an email, text or instant message to let you know about new services available to you. You will always be able to opt-out of these communications if you wish. This is permitted based on the soft opt-in exemption for communicating with existing customers under the 2002 European ePrivacy Directive.

Do Not Track

Most modern web browsers give you the option to send a Do Not Track signal to the websites you visit. However, there is no accepted standard for how a website should respond to this signal. We currently do not respond to do not track or similar signals.

Your Rights under the GDPR

Here is a list of the rights that all residents of the European Economic Area have under the GDPR. They don’t apply in all circumstances – if you wish to use any of them, we’ll explain at that time if they are engaged or not.

  • The right to be informed about the processing of your personal information;
  • The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed;
  • The right to object to processing of your personal information;
  • The right to restrict processing of your personal information;
  • The right to have your personal information erased (the “right to be forgotten”);
  • The right to request access to your personal information and to obtain information about how we process it;
  • The right to move, copy or transfer your personal information (“data portability”);

Rights in relation to automated decision making which has a legal effect or otherwise significantly affects you.

You have the right to complain to the Data Protection Supervisory Authority which enforces data protection laws in your country.

You have the right to object to certain purposes for processing, in particular to data processed for direct marketing purposes and to data processed for certain reasons based on our legitimate interests.

With respect to FF and matters relating to privacy and data protection, we can be reached via email at [email protected], or at the following address:

Attn: Privacy Matter
Full Funnel B.V.
Rhoneweg 20
1043 AH Amsterdam
The Netherlands

Please email us if you would like your personal data deleted.

You can also contact our Data Protection Officer by sending us an email with a subject line of “DPO Contact Request”.

Changes to this Policy

We may change this Privacy Policy from time to time in order to reflect changes in the law or changes to our privacy practices. We encourage you to check this privacy notice for changes whenever you visit a FF website.

Conditions of Use

We assume that all users of this website and the FF platform have carefully read this document and agree to its contents. If you do not agree with this Privacy Policy, you should refrain from using our website and platform. We reserve the right to change our Privacy Policy as necessity dictates. Continued use of FF’s website and platform after having been informed of any such changes to these conditions implies acceptance of the revised privacy policy. This privacy policy is an integral part of FF’s Terms and Conditions.

Contact Us

If you have any questions, please send us an email at [email protected].

Effective Date of this Privacy Policy

This Privacy Policy is effective as of July 29, 2020 and last updated July 29, 2020.